Refund Policy

Applicable only if signed up directly via Credit Card or PayPal

Still going through your trial?

We believe that we’re offering the most fair way of setting the trial price: you pick one that you’re comfortable with and see if Able is a good fit.

However, if you believe that your experience was underwhelming or you encountered issues that prevented you from fully experiencing Able during your trial, please reach out to our support specialists to talk about a refund (see below). 

Are you a subscriber?

We understand that things happen — sometimes life gets busy and maybe you didn’t get to even try Able before the subscription kicked in, or you forgot to cancel in time or even realized that Able is not for you a few days late. Not to worry! We want to make sure that we bring real value and we love our customers.

Please connect with our support agents to ask for a refund — you can easily do that via our contact form

Not sure about your charges?

If you’d like to get more information about your plan and charges, you can easily do so in our subscription portal

Click here if you are in Latin or North America

And click here if you are in any other country

Please log in with the same email you used to create your account. Once you log into the subscription portal you should be able to see your current plan and change it if you’d like to. 

Please keep in mind: 

Uninstalling the app doesn’t automatically cancel your subscription — you’ll still be charged for your subscription.

You can check your subscription status and cancel in our subscription portal.


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